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ISO27001 Services

Rest easy knowing we have your ISO27001 covered

ISO27001 is an Information Security Management System (ISMS) that is a systematic approach to managing personal and sensitive information and data so that it remains available, confidential and intact. It can help businesses of all sizes, in any industry sector to keep information assets secure and avoid data breach, hacks and compromise. The key benefit of ISO27001 is that it demonstrates in a real-world way that your organisation is secure and that you can be trusted to keep data secure helping to attract and retain business.

ISO 27001 is one of the most popular information security standards in the world, with certifications growing by more than 450% in the past ten years. It is recognised globally as a benchmark for good security practice, and enables organisations to achieve accredited certification by an accredited certification body following the successful completion of an audit.

ISO 27001 supports compliance with a host of laws, including the EU GDPR (General Data Protection Regulation) and the NIS Regulations (Network and Information Systems Regulations).

The more you know, the better.

Implementing ISO27001 is a lengthy process with highly technical detail. Luckily, our qualified security consultants are here to help define your scope and install your ISMS, with experience in helping businesses of all sizes to identify risks and vulnerabilities, our experts can implement a robust ISMS. 

At the end of this process, we want you to be fully prepared for your audit(s) through providing expert support, therefore we’ve simplified the jargon to give you a clear understanding on what ISO27001 is.

complete integration

Bespoke or off-the-shelf framework that's integrated as a whole.

business specific

Framework elements that are specific to your business.

business alignment

Perfectly aligned, business branded documentation and processes.

retain knowledge

Effective communication and training throughout the business.

Benefits
incident management
Discover how ISO27001, combined with our experts and knowledge, can benefit your business both financially and professionally.
  • Reduce the change of a security breach.
  • Fulfil internationally recognised security requirements.
  • Control your IT risks.
  • Ensure systematic detection of technical and process vulnerabilities.
  • Minimise your IT risks of possible damage and costs.
  • Lower your costs through more effective management.
  • Implement information and data confidentially.
  • Increase your level of trust with all your partners, customers and the public.
  • Gain a competitive edge with ISO27001 compliance.
  • Implement a tried and tested framework for addressing security compliance requirements.
Features
We solve the compliance problems that plague professional businesses. Our consultants work with you to help establish ISO27001 in your workplace.
  • From start to finish
  • Delivery from across all, or part of, the compliance life cycle.
  • Delivery options
  • Delivery off-the-shelf or bespoke or anywhere in between.
  • Great support
  • Friendly and accessible engagement.
  • Committed to you
  • Focused on delivering our services according to your business objectives.
project management
Training

One of the most important aspects around Compliance is training personnel to be compliant and remain compliant. People are often the weakest link, with 35% of all incidents caused through personnel whether deliberately or accidentally. This is why it is so important for your organisation to ensure that your personnel receive the compliance training that they need.

Discover how ISO27001, combined with our experts and knowledge, can benefit your business both financially and professionally.
  • Business specific training
  • We produce training materials specifically fo your business.
  • Wide variety of resources
  • Documentation, videos, images, PowerPoint slides or quizzes. The options are endless.
  • System integration
  • Integrating training resources into your learning management system (LMS) using our Moodle publishing platform or hosting your training on our platform.
  • Engaging end prodcut
  • We turn all resources into an educational training product.

Benefits of working with us

With us, you can skip the headache and be confident that your business is compliant. We take the pressure off of you and guide you through the compliance life-cycle one step at a time.

Guaranteed certification

We guarantee ISO27001 certification providing you follow our advice.​​

Wide range of tools

ISO27001 methodologies, tools, processes and documents off-the-shelf to save you cost, time and effort

Highly Skilled Experts

Experienced consultants that have successfully delivered ISO27001 in challenging situations.​

Modular

Delivering all or only those aspects of ISO27001 that you need saving costs, time and effort.

any business. any size

Across different industries and organisations of all sizes, delivering ISO27001 successfully.​​

Real-world experience

You benefit from our real-world consultant expertise, not just academic and certification knowledge.​

No surprises

Our pricing, proposals and delivery are completely transparent.

Timely delivery

For most small businesses, we can put ISO27001 fundamentals into place within 3 months.

Our approach

We are flexible and modular. This means that we can flex and size according to your business requirements.

connect_final

Connect

We understand your business objectives in regard to ISO27001 and engage with the stakeholders and customers that have a vested interest in ISO27001 compliance and can help with successful delivery.

prepare

Prepare

Having understood your business objectives for ISO27001 and security, we are in a position to present what success looks like. We take on-board comments and modify as a result. The outcome is a strategy and plan for successful delivery.

visualise

Implement

We then can present the working methodologies, tools, processes, documents and training to implement your ISO27001 compliance requirements.

implement

Auditing and Monitor

We can now support you in your final ISO27001 audit . We are available to present the ISO27001 audit on your behalf or to lend assistance.

As a result of the audit, any further improvements to your ISO27001 implementation can be quickly and easily implemented.

As trusted by

We transform the way these companies manage their security.

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Can 5G replace everybody’s home broadband?

Artist's impression of how fast your house might one day be with 5G mobile broadband.

Enlarge / Artist’s impression of how fast your house might one day be with 5G mobile broadband.
Aurich Lawson / Getty

When it comes to the possibility of home broadband competition, we want to believe. And in the case of 5G mobile broadband, wireless carriers want us to believe, too. But whether or not technological and commercial realities will reward that faith remains unclear. As with 5G smartphones, the basic challenge here sits at the intersection of the electromagnetic spectrum and telecom infrastructure economics.

When delivered over millimeter-wave frequencies and their copious amounts of free spectrum, 5G can match the speed and latency of fiber-optic broadband, with downloads of 1 gigabit per second and ping times under 10 milliseconds. But on those frequencies of 24GHz and up, signals struggle to reach more than a thousand feet outdoors. Carriers can fix that by building many more cell sites, each with its own fiber backhaul, but a fiber-to-the-block build-out may not be appreciably cheaper than fiber-to-the-home deployments. And while residences don’t move and don’t mind wireless antennas larger than a shirt pocket—unlike individual wireless subscribers—residences also have walls that often block mmWave signals. (Presumably also unlike individual wireless subscribers.)

The other frequency flavors of 5G (the low- and mid-band ones) don’t suffer mmWave’s allergies to distance or drywall. But they also can’t match its speed or its spectrum availability—which in the context of residential broadband means they may not sustain uncapped bandwidth.

So as much as residential customers might yearn for an alternative to their local telecom monopoly—or for any form of high-speed access besides laggy connectivity from satellites in geosynchronous orbit—5G doesn’t yet rank as a sure thing. There’s a promise, but many things still need to go right for that promise to be fulfilled.

Or, as New Street Research analyst Jonathan Chaplin phrased things in an email: “If your fundamental question is ‘will 5G allow you to dump Comcast’ the answer is absolutely! Depending.”

Verizon’s bet on millimeter-wave broadband

Consider the 5G Home service that Verizon Wireless launched in parts of Houston, Indianapolis, Los Angeles, and Sacramento in October 2018 (later expanded to parts of Chicago).

At $70 a month for unlimited data—with a $20 discount if you have a $30 or higher Verizon Wireless smartphone plan—and with download speeds from 300 to 940 megabits per second, the service would compare well with cable even if so many cable Internet plans didn’t include data caps and slap on modem-rental fees.

Reddit threads about the service in Houston, Sacramento and elsewhere offer a mix of praise for its performance (including reports of upload speeds in the range of 200Mbps, significantly faster than what most cable services offer) and complaints about it not being available at individual redditors’ addresses.

Verizon's 5G Houston coverage as of December 2019, with 5G "Ultra Wideband" in dark pink. For an idea of how much of the Houston metro this covers, you can zoom out from the same location at <a href="https://www.google.com/maps/place/Houston,+TX/@29.733833,-95.429167,14z/data=!4m5!3m4!1s0x8640b8b4488d8501:0xca0d02def365053b!8m2!3d29.7604267!4d-95.3698028">this Google Maps link</a>.

Enlarge / Verizon’s 5G Houston coverage as of December 2019, with 5G “Ultra Wideband” in dark pink. For an idea of how much of the Houston metro this covers, you can zoom out from the same location at this Google Maps link.

“Towards the beginning of service, there were a few firmware issues with the modem Verizon provided, but they patched that within a month,” said a software engineer in Sacramento who asked not to be named. “Since then, there’s not been significant downtime that I noticed.”

“Overall I’m happy with my 5G,” wrote another 5G Home user in Houston who runs a crisis-management firm. “No downtime that I can remember. I don’t have my exact speeds but it seems pretty quick. More than enough for my TV streaming and Web surfing.”

“There were only a few short (less than 30 min?) cases of 5G service downtime that I can recall, and they were all mostly toward the beginning of my service, so I imagine they were able to fix those stability issues quickly enough,” wrote Vincent Garcia, a software engineer in Sacramento. “My speeds seem to be the same as when I first got the service: 300-600 Mbps down, 120-140 Mbps up.”

Garcia noted one other benefit: “One interesting thing I’ve noticed is that other ISPs in my area seem to have stepped up their game in terms of value (at least in terms of their initial contract period).”

One early fear raised about millimeter-wave 5G, that it would suffer from “rain fade” akin to what cuts out satellite-TV reception during showers, doesn’t yet appear to have emerged as a serious problem. Those Reddit discussions about Verizon’s service don’t mention it, while a Twitter search reveals no firsthand reports of rain-faded 5G.

Ashutosh Dutta, a research scientist at the Johns Hopkins University’s Applied Physics Laboratory, pointed to a 2019 study by researchers at the Indian Institute of Information Technology Kalyani and the University of Calcutta’s Institute of Radio Physics and Electronics in West Bengal, India. They found that “proper fade mitigation techniques” can keep even heavy rain from disrupting millimeter-wave communication at frequencies up to 40 GHz. Verizon’s 5G Home, at 28 and 39 GHz, sits on the forgiving side of that line.

Mini 4WD is an electrifying race series for makers and tinkerers

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Connect

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Why clients choose us to help with their [service name]

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Cloudy with a chance of neurons: The tools that make neural networks work

Machine learning is really good at turning pictures of normal things into pictures of eldritch horrors.

Enlarge / Machine learning is really good at turning pictures of normal things into pictures of eldritch horrors.
Jim Salter

Artificial Intelligence—or, if you prefer, Machine Learning—is today’s hot buzzword. Unlike many buzzwords have come before it, though, this stuff isn’t vaporware dreams—it’s real, it’s here already, and it’s changing your life whether you realize it or not.

A quick overview of AI/ML

Before we go too much further, let’s talk quickly about that term “Artificial Intelligence.” Yes, it’s warranted; no, it doesn’t mean KITT from Knight Rider, or Samantha, the all-too-human unseen digital assistant voiced by Scarlett Johansson in 2013’s Her. Aside from being fictional, KITT and Samantha are examples of strong artificial intelligence, also known as Artificial General Intelligence (AGI). On the other hand, artificial intelligence—without the “strong” or “general” qualifiers—is an established academic term dating back to the 1955 proposal for the Dartmouth Summer Project on Artificial Intelligence (DSRPAI), written by Professors John McCarthy and Marvin Minsky.

All “artificial intelligence” really means is a system that emulates problem-solving skills normally seen in humans or animals. Traditionally, there are two branches of AI—symbolic and connectionist. Symbolic means an approach involving traditional rules-based programming—a programmer tells the computer what to expect and how to deal with it, very explicitly. The “expert systems” of the 1980s and 1990s were examples of symbolic (attempts at) AI; while occasionally useful, it’s generally considered impossible to scale this approach up to anything like real-world complexity.

Sadly, we're not here yet.

Enlarge / Sadly, we’re not here yet.
NBCUniversal

Artificial Intelligence in the commonly used modern sense almost always refers to connectionist AI. Connectionist AI, unlike symbolic AI, isn’t directly programmed by a human. Artificial neural networks are the most common type of connectionist AI, also sometimes referred to as machine learning. My colleague Tim Lee just got done writing about neural networks last week—you can get caught up right here.

If you wanted to build a system that could drive a car, instead of programming it directly you might attach a sufficiently advanced neural network to its sensors and controls, and then let it “watch” a human driving for tens of thousands of hours. The neural network begins to attach weights to events and patterns in the data flow from its sensors that allow it to predict acceptable actions in response to various conditions. Eventually, you might give the network conditional control of the car’s controls and allow it to accelerate, brake, and steer on its own—but still with a human available. The partially trained neural network can continue learning in response to when the human assistant takes the controls away from it. “Whoops, shouldn’t have done that,” and the neural network adjusts weighted values again.

Sounds very simple, doesn’t it? In practice, not so much—there are many different types of neural networks (simple, convolutional, generative adversarial, and more), and none of them is very bright on its own—the brightest is roughly similar in scale to a worm’s brain. Most complex, really interesting tasks will require networks of neural networks that preprocess data to find areas of interest, pass those areas of interest onto other neural networks trained to more accurately classify them, and so forth.

One last piece of the puzzle is that, when dealing with neural networks, there are two major modes of operation: inference and training. Training is just what it sounds like—you give the neural network a large batch of data that represents a problem space, and let it chew through it, identifying things of interest and possibly learning to match them to labels you’ve provided along with the data. Inference, on the other hand, is using an already-trained neural network to give you answers in a problem space that it understands.

Both inference and training workloads can operate several orders of magnitude more rapidly on GPUs than on general-purpose CPUs—but that doesn’t necessarily mean you want to do absolutely everything on a GPU. It’s generally easier and faster to run small jobs directly on CPUs rather than invoking the initial overhead of loading models and data into a GPU and its onboard VRAM, so you’ll very frequently see inference workloads run on standard CPUs.

5G won’t change everything, or at least probably not your things

Artist's impression of millimeter-wave 5G speeds.

Enlarge / Artist’s impression of millimeter-wave 5G speeds.
Aurich Lawson / Getty

The long-touted fifth generation of wireless communications is not magic. We’re sorry if unending hype over the world-changing possibilities of 5G has led you to expect otherwise. But the next generation in mobile broadband will still have to obey the current generation of the laws of physics that govern how far a signal can travel when sent in particular wavelengths of the radio spectrum and how much data it can carry.

For some of us, the results will yield the billions of bits per second in throughput that figure in many 5G sales pitches, going back to early specifications for this standard. For everybody else, 5G will more likely deliver a pleasant and appreciated upgrade rather than a bandwidth renaissance.

That doesn’t mean 5G won’t open up interesting possibilities in areas like home broadband and machine-to-machine connectivity. But in the form of wireless mobile device connectivity we know best, 5G marketing has been writing checks that actual 5G technology will have a lot of trouble cashing.

A feuding family of frequencies

The first thing to know about 5G is that it’s a family affair—and a sometimes-dysfunctional one.

Wireless carriers can deploy 5G over any of three different ranges of wireless frequencies, and one of them doesn’t work anything like today’s 4G frequencies. That’s also the one behind the most wild-eyed 5G forecasts.

Millimeter-wave 5G occupies bands much higher than any used for 4G LTE today—24 gigahertz and up, far above the 2.5 GHz frequency of Sprint, hitherto the highest-frequency band in use by the major US carriers.

At those frequencies, 5G can send data with fiber optic speeds and latency—1.2 Gbps of bandwidth and latency from 9 to 12 milliseconds, to cite figures from an early test by AT&T. But it can’t send them very far. That same 2018 demonstration involved a direct line of sight and only 900 feet of distance from the transmitter to the test site.

Those distance and line-of-sight hangups still persist, although the US carriers that have pioneered millimeter-wave 5G say they’re making progress in pushing them outward.

“Once you get enough density of cell sites, this is a very strong value proposition,” said Ashish Sharma, executive vice president for IoT and mobile solutions at the wireless-infrastructure firm Inseego. He pointed in particular to recent advances in solving longstanding issues with multipath reception, when signals bounce off buildings.

There are a lot of "5G" stock images available. Some of them are more optimistic than others. This is one of the more optimistic ones.

Enlarge / There are a lot of “5G” stock images available. Some of them are more optimistic than others. This is one of the more optimistic ones.
Photographer is my life / Getty

Reception inside those buildings, however, remains problematic. So does intervening foliage. That’s why fixed-wireless Internet providers using millimeter-wave technology like Starry have opted for externally placed antennas at customer sites. Verizon is also selling home broadband via 5G in a handful of cities.

Below millimeter-wave, wireless carriers can also serve up 5G on mid- and low-band frequencies that aren’t as fast or responsive but reach much farther. So far, 5G deployments outside the US have largely stuck to those slower, lower-frequency bands, although the industry expects millimeter-wave adoption overseas to accelerate in the next few years.

“5G is a little more spectrally efficient than 4G, but not dramatically so,” mailed Phil Kendall, director of the service provider group at Strategy Analytics. He added that these limits will be most profound on existing LTE spectrum turned over to 5G use: “You are not going to be able to suddenly give everyone 100Mbps by re-farming that spectrum to 5G.”

And even the American carriers preaching millimeter-wave 5G today also say they’ll rely on these lower bands to cover much of the States.

For example, T-Mobile and Verizon stated early this year that millimeter-wave won’t work outside of dense urban areas. And AT&T waited until it could launch low-band 5G in late November to start selling service to consumers at all; the low-resolution maps it posted then show that connectivity reaching into suburbs.

Sprint, meanwhile, elected to launch its 5G service on the same 2.5GHz frequencies as its LTE, with coverage that is far less diffuse than millimeter-wave 5G. Kendall suggested that this mid-band spectrum will offer a better compromise between speed and coverage: “Not the 1Gbps millimeter-wave experience but certainly something sustainable well in excess of 100Mbps.”

The Federal Communications Commission is working to make more mid-band spectrum available, but that won’t be lighting up any US smartphones for some time.

(Disclosure: I’ve done a lot of writing for Yahoo Finance, a news site Verizon owns.) 

Video: How Oddworld solved its narrative problems with mind control

[embedded content]
Video shot by Sean Dacanay, edited by Jeremy Smolik. Click here for transcript.

Some games entice you into playing them with loud marketing campaigns, sexualized cover art, or the promise of ludicrous over-the-top violence. But then there are games like Lorne Lanning’s Oddworld series—games that don’t lead with muscle- or bikini-clad heroes and defy easy categorization. Games like Oddworld tempt you into playing by promising a different kind of experience. There are guns and violence, sure, but the setting is strange, the plot is filled with gray, and the hero—well, Abe isn’t exactly sexy, or really even, you know, human.

But players who gave the original Oddworld a chance back in 1997 found themselves stumbling through a unique and fascinating world that was equal parts surprising and subversive, and the series has gone on to acquire legitimate cult-success status. With the approaching release of Oddworld: Soulstorm in 2020, we thought it was a good time to pay a visit to Lorne Lanning and his team at Oddworld Inhabitants, and talk about our favorite meat processing factory worker and his long journey from design notebook to screen.

“Write what you know,” they say…

We interviewed Lanning at the Emeryville, CA headquarters of Oddworld Inhabitants, the studio he co-founded with Sherry McKenna in 1994. For Oddworld fans, the office was a magical place, stuffed with the kind of memorabilia that amasses over more than two decades of game design. Lanning walked us through his journey to become a game creator, starting from his poor beginnings in what sounds like an unstable family. He got into video games because his father had a job at Coleco, and Lanning thought gaming would be a good way to meet girls.

Lanning’s ambitions weren’t aimed at the small screen—he had his eyes set on making movies. To pay the bills, he took a job at TRW Aerospace, where he worked on anti-missile defense systems (it was the 1980s, and Reagan’s Strategic Defense Initiative boondoggle was in full swing). His exposure to soul-crushing bureaucracy and supplier management formed the basis for many of the Brazil-seque ideas later presented in the Oddworld games.

But it’s the time Lanning spent at Rhythm and Hues Studios that had the biggest effect on Oddworld—at least the series’ collective look and feel. Working on visual effects set him on the path of visualizing game design in terms of cinema—not just how things were framed on screen, but also the discipline and budgeting style of the movie industry. When Lanning and McKenna (a fellow Rhythm and Hues alum) eventually started their own studio in the 90s, they approached their game and their character designs in the way Hollywood does. This obviously is de rigeur in 2019, but in 1995 when work on Oddworld started, it was most definitely not the industry norm.

The problem

When designing the first Oddworld game, Lanning and his team had to confront an annoying reality of game design—there are only so many ways to interact with the world in a side-scrolling action game, and a lot of those ways involve shooting stuff. And one of the immovable design goals of Oddworld was that protagonist Abe would go through the entire game without being armed—not because of any kind of political stance against guns, but because having Abe unarmed increases the character’s vulnerability in a world that’s already overwhelmingly hostile. A gun would provide an easy solution to many of the game’s problems, and where’s the fun in that?

It took some time to work out a solution, but Lanning the other designers decided that characters like Yoda don’t need guns to solve problems. They instead infused the game with a pastiche of mysticism drawn from a number of different sources, which gave Abe his secret weapon: the ability to possess other characters, including bad guys with guns. This let them then design in some puzzles involving shooting, which the player can solve by finding a bad guy, taking over his body, and having the bad guy shoot his way through the puzzle. To prevent the player from picking up the bad guy’s gun after the puzzle is solved, NPCs violently explode after possession.

An Odd(world) legacy

This video ended up being extremely long in the rough cut because Lanning gave us so much great interview material. We had to trim out quite a bit, but we’ll be producing an extended version if there’s enough interest in this video. There are several rabid Oddworld fans here at the Ars Orbiting HQ, and this video, like several others in the War Stories series, was a passion project with a lot of emotion invested in it (not to mention some custom voiceover lines performed by Lanning just for us!). We hope you enjoy watching it as much as we enjoyed making it.