Masergy boosts its SD-WAN Secure solution with SASE capabilities

Masergy announced that it is strengthening its SD-WAN Secure solution to offer Secure Access Service Edge (SASE) capabilities. Masergy is taking a best-of-breed approach to SASE, combining security technologies from leaders in their respective Gartner, Inc. Magic Quadrants to deliver a converged network and security solution.

The need for corporations to deliver a secure and agile IT environment continues to grow each year, and yet those benefits can only be realized if the network and security work in concert.

SASE brings IT functions together into one cloud-based service from a single provider, giving businesses the cost and agility advantages of rapid deployment, minimized hardware management, simplified software upgrades, and on-demand control.

Masergy has integrated multiple market-leading security capabilities with its SD-WAN service to deliver a converged, high-performance network and security solution.

With a wide portfolio of best-of-breed technologies from leaders in their respective markets, the company is bolstering interoperability across key components and expanding its global infrastructure to meet the needs of the enterprise.

Cloud firewalls expanding to all global POPs

Fortinet is recognized as a Leader in Gartner, Inc.’s November 2020 Magic Quadrant for Network Firewalls report. Fortinet’s FortiGate Next-Generation Firewalls integrate NGFW and SD-WAN capabilities on a single platform and are deployed in all of Masergy’s SD-network points of presence (POPs) as well as integrated into its SD-WAN and security policies.

This not only allows for consistent security policies across all SD-WAN devices and security alert metrics all within one portal, but the expanded global infrastructure also enables fully managed firewall services across the globe.

Cloud firewalls have the distinct advantage of fast deployment and agility, but clients with larger offices may still prefer on-premise firewall appliances when performance, user experience, and total cost of ownership are key goals. For this reason, Masergy provides hybrid options with the ability to put firewalls in the cloud and at the network edge.

While the SASE market is still rapidly evolving, this flexibility is unique and purposely designed to serve the enterprise.

CASB from Bitglass

Deepening its partnership with Bitglass—named a Leader in Gartner, Inc.’s October 2020 Magic Quadrant for Cloud Access Security Brokers (CASB) report—Masergy has tightly integrated the Bitglass CASB solution into its software-defined network and cloud platform.

Since most SaaS applications do not have integrated security controls, using a proven CASB technology that comprehensively secures all cloud applications is increasingly important in today’s work-from-anywhere business landscape.

Masergy’s SASE approach is unique because it brings together best-of-breed technologies from leaders in their respective markets into a single service from one provider.

CASB is embedded into the SD-network fabric, and the turnkey services are managed 24/7 by Masergy security analysts in global security operations centers strategically located in North America, Europe, and Asia.

Best-in-class secure web gateway from Fortinet

Giving clients the advantage of more SASE capabilities from trusted brands, Masergy has standardized its cloud platform around Fortinet’s best-in-class secure web gateway (SWG) solution.

Fortinet is named a Leader in Gartner’s September 2020 Magic Quadrant for WAN Edge Infrastructure report. Fortinet firewalls protect network traffic at a packet level, and the FortiGate SWG protects IP traffic at an application level—both in the cloud and on-premise.

In addition to SWG, cloud-based application control and content filters include granular per-app and per-user visibility with Masergy’s Identity-Based WAN Analytics. And as a managed security services provider, Masergy also offers a full complement of cybersecurity solutions—from threat monitoring and endpoint detection and response, all the way up to full 24/7 management.

High-performance SD-WAN built on 20 years of experience

Centralized management features make SD-networks the standard operating system used to converge SASE technologies, and Masergy began pioneering SD-networking platforms 20 years ago.

SASE services also depend on cloud infrastructure and performance, so it is only logical that network stability is crucial for success. With the industry’s most competitive service level agreements, Masergy’s network and cloud platform consistently delivers less than 1 millisecond of jitter.

Zero trust network access

Masergy continues to build out Zero Trust Network Access capabilities with a near-term roadmap that includes single sign on (SSO), authentication, and authorization based on user, device, and location, which enforces highly granular access controls on a need-to-have basis.

Additionally, the company is integrating its AIOps solution so that it seamlessly interoperates across its SASE capabilities. Masergy AIOps acts as a virtual network engineer, automatically evaluating the network and making recommendations to optimize performance. Masergy aims to deliver AI-driven SASE solutions and autonomous networking.

“A recent IDG study found that 91% of companies are interested in SASE solutions, and Masergy began innovating on SASE concepts long before it became the buzz term it is today,” said Terry Traina, CTO, Masergy. “Security has always been intrinsic to our network service, and that is now helping us deliver on and exceed SASE’s core capabilities.”

“At this early stage in the market, each company is doing SASE differently, and the converged tech stack is a marquee moment,” said Zeus Kerravala, Founder and Principal Analyst, ZK Research.

“Right now, IT leaders are trying to make a judgement call on whether they can trust one SASE provider with their own homegrown technologies to span five disparate industries, giving them a world-class experience across all arenas.

“As an innovative pioneer, Masergy is compelling because it demonstrates how one cloud platform and one portal can converge a constellation of technologies from many big-name brands all in one service that minimizes daisy chains.”

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Masergy extends the value of Masergy SD-WAN Secure to home and mobile users

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Masergy extends the value of Masergy SD-WAN Secure to home and mobile users

Masergy announced SD-WAN Work From Anywhere solutions. The new offerings extend the value of Masergy’s Managed SD-WAN Secure solutions to the remote workforce, supporting their network connections with built-in security, dual-link redundancy, load balancing, and dynamic traffic steering capabilities.

Businesses of all sizes use Masergy’s SD-WAN to provide secure and reliable cloud application performance to office employees, and now their users at home or on the go have access to the same level of security and performance.

“As many initially temporary work-from-home arrangements are made permanent, the shift to the cloud is broadening and accelerating. Enterprises need scalable, distributed access from anywhere, to anywhere, with great performance. This new WAN backbone centers on SD-WAN and leverages its advantages everywhere,” said John Burke, principal research analyst and CIO, Nemertes Research.

“With 61 percent of organizations deploying SD-WAN today and another 14 percent planning to in the next 18 months, IT leaders clearly consider it critical to sustaining success in the hybrid multi-cloud and work-from-home world.”

Masergy’s Work From Anywhere solutions include SD-WAN Secure Home for executives and power users requiring unwavering reliability from their home office connections and SD-WAN On the Go for mobile users needing secure access to corporate and cloud applications.

SD-WAN Secure Home includes a lightweight Fortinet Secure SD-WAN device for quick connectivity and improved application performance while using a home internet connection. It also includes built-in next generation firewall and routing, direct connections to an ecosystem of cloud services, as well as secure access service edge (SASE) cybersecurity capabilities.

Available in November, SD-WAN On the Go is a multi-platform software client and VPN that uses IPsec tunnels and next-generation endpoint protection for secure remote access to the corporate network. It also provides mobile users SASE-based secure connectivity anywhere.

Features and benefits include:

  • A zero-touch-provisioning experience to ensure setup is quick and simple for remote users
  • One unified client portal simplifies management and optimization for IT managers
  • Product bundles with Unified Communications as a Service, WiFi-enabled video phones, and comprehensive security services create all-in-one solutions

“Masergy’s Work From Anywhere solutions serve as just the latest example of how we are leveraging our cloud and network platform to serve businesses and employees regardless of their location.

“When resources must be available anywhere and data must be secured everywhere, Masergy is uniquely positioned to meet the needs of multi-cloud, work-from-home companies,” said Terry Traina, CTO, Masergy.

“We believe SD-WAN should be able to be deployed anywhere, whether at home, branch, campus or multi-cloud, to enable today’s increasingly mobile workforce,” said John Maddison, EVP of products and CMO at Fortinet.

“Masergy and Fortinet have partnered together to deliver Work From Anywhere solutions that take a security-driven networking approach–combining networking and security into a single solution–to enable the remote workforce. Through our differentiated solutions, we can deliver flexible, anytime, anywhere security for emerging SASE use cases.”

Work-from-anywhere initiatives are exposing the limitations of VPN tunnels and the inadequacies of using home internet services for business purposes, which explains why the pandemic is driving more investment in SD-WAN and the need for SD-WAN at home or anywhere.

  • 58 percent of IT professionals say SD-WAN made the transition to remote work easier, and 46 percent claim the pandemic has accelerated their timeline for SD-WAN deployment.
  • 74.8 percent of those increasing their budget because of COVID-19 say they’re directing the increased spending to connectivity, which includes both Internet and WAN services.

SD-WAN: A key enabler for remote workforces and enhanced security

For the third year SD-WAN adoption continues to grow with an ever-increasing interest in managed and co-managed offerings to navigate through the complexities of an integrated network and security solution, Masergy reveals.

SD-WAN adoption

Single strategy

The timing of the survey during the global pandemic uncovered the challenges posed in a work-from-home environment with security and business continuity rising as top priorities.

The study analyzes responses from IT decision makers in global enterprises across a variety of industries. Findings reveal that security and network infrastructure are the top two areas of focus to ensure business continuity and enable remote work.

Converging the network and security into a single strategy is also important today, as is having a managed service provider for assistance.

SD-WAN adoption: Key findings

  • Enabling remote work and collaboration tools are now top IT investments with 44 percent of respondents prioritizing the support of their homebound workforces.
  • 64 percent of survey participants report they are investing more in network infrastructure than they did last quarter, and SD-WAN adoption trends have continued to rise with each study. This year, 56 percent of respondents said they are piloting, installing, or upgrading SD-WAN installations. In 2017, that number was 35 percent.
  • Security remains an overwhelming focus with 91 percent of survey participants expressing interest in services that converge SD-WAN and security – also known as secure access service edge (SASE) solutions.
  • Multi-cloud connectivity ranks as the top SD-WAN capability (66 percent) as IT leaders look to address the challenges of cloud application performance and communications continuity.
  • Enterprises are shifting more toward wanting a managed SD-WAN solution with 45 percent opting for a fully-managed approach, and 29 percent opting for co-managed, while just 25 percent prefer a do-it-yourself approach.

SD-WAN adoption

“With working from home emerging as the ‘new normal,’ supporting remote workers has increased the urgency with which IT departments are approaching their network, security, and cloud infrastructures,” said Becky Carr, CMO, Masergy.

“As such, it is not surprising to see the transformative impact of SD-WAN and SASE solutions become the new necessity for achieving secure remote access and reliable performance for cloud applications.”

Most find data security challenging with respect to UCaaS/CCaaS deployments

Security and network services are the top challenges for enterprises deploying or considering UCaaS and CCaaS technologies, and decision makers prefer bundled solutions that add security features, a software-defined network, and 24/7 performance monitoring, according to Masergy.

UCaaS CCaaS deployments

The study analyzed responses from IT decision makers at global enterprises that are evaluating, planning to implement or have implemented UCaaS or CCaaS.

Findings revealed that data security and network performance are the top two areas that IT focuses on to ensure their UCaaS and CCaaS solutions are successfully delivering on business goals.

Moreover, integrated solutions from a single provider take precedence, because respondents say they result in easier implementation and management with better visibility and fewer integration issues.

90+% prefer a bundled SD-network and want 24/7 monitoring

  • Most (93 percent) say it’s highly important that their UCaaS/CCaaS solutions come bundled with network services in a single, seamless approach.
  • When considering network service to support UCaaS/CCaaS, 90 percent of respondents rate a fully managed service with 24/7 monitoring and a software-defined network (SD-WAN) as highly important criteria.

70% say security is a challenge for UCaaS CCaaS deployments

  • Seven in ten (70 percent) find data security challenging with respect to UCaaS and CCaaS deployments.
  • In fact, 93 percent find it highly important (46 percent “critical”) that security features and services are bundled with their UCaaS/CCaaS solutions.

Flexibility drives investment and buyers prioritize simplicity

  • Increased IT flexibility is the top driver (40 percent) of a UCaaS or CCaaS investment.
  • More than half of respondents (51 percent) prefer an integrated UCaaS/CCaaS solution — one that includes network services from a single provider.

“The maturity of UCaaS and CCaaS has today’s decision makers less worried about technology features and more concerned about secure application performance across the network and the cloud,” said Terry Traina, chief digital officer, Masergy.

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Masergy Shadow IT Discovery: Automatically identify unauthorized SaaS applications

Masergy launched its Masergy Shadow IT Discovery solution. Shadow IT Discovery exposes enterprises to significant cybersecurity risks.

Masergy Shadow IT Discovery

Building on its mission to make security intrinsic to its SD-WAN platform and to offer the most robust real-time visibility and control, Masergy is empowering enterprises to immediately identify and appropriately address unauthorized SaaS applications.

The proliferation of SaaS applications continues to compound each year, exposing businesses to ever-increasing cloud threats and cybersecurity vulnerabilities.

According to one study, the average enterprise has more than 888 unauthorized SaaS applications running unbeknownst to IT departments. Furthermore, Gartner clients indicate that “shadow IT” investments can exceed 40% of the formal IT spend.

The proliferation of SaaS applications continues to compound each year, exposing businesses to ever-increasing cloud threats and cybersecurity vulnerabilities.

According to one study, the average enterprise has more than 888 unauthorized SaaS applications running unbeknownst to IT departments. Furthermore, Gartner clients indicate that “shadow IT” investments can exceed 40% of the formal IT spend.

“With more than half of all enterprise workloads now running in IaaS, PaaS, or SaaS, securing enterprise access to multiple clouds is crucial,” according to Principal Research Analyst, John Burke, at Nemertes Research.

“Shadow IT in the form of the proliferation of unsanctioned cloud solutions cannot be ignored, and integrating shadow IT discovery into a managed SD-WAN offering, as Masergy has done, gives crucial new visibility to IT teams with minimal added effort.”

Masergy Shadow IT Discovery immediately scans and identifies all applications, providing clients visibility through the SD-WAN management portal. Until now, IT departments have had to rely on a variety of endpoint security solutions and guesswork to access this information.

The time savings and decreased threat exposure will help IT organizations increase their security posture and keep up with the blind spots created by unsanctioned usage.

“Masergy stands committed to helping global enterprises leverage the cloud with certainty, giving them the visibility they need to control access without disrupting the productivity benefits that cloud applications deliver,” said Terry Traina, chief digital officer, Masergy.

This announcement comes just four months after the Masergy AIOps product launch, in which the company released the industry’s first SD-WAN-integrated digital assistant for network, security, and application optimization.