Sekhar Kancherlapalli joins Riverbed as CIO

Riverbed announced the appointment and promotion of Sekhar Kancherlapalli to Chief Information Officer (CIO). In his new and expanded role, Kancherlapalli will oversee all IT functions and operations, and will be focused on leading and furthering Riverbed’s cloud and digital initiatives.

Prior to joining Riverbed as a Chief Architect, Kancherlapalli held senior cloud and enterprise architecture roles at Oracle, Liberty Mutual Insurance and Fidelity. He will join Riverbed’s Executive Leadership Team and will report to President and CEO, Rich McBee.

“Across the globe, CIO’s sit at a critical juncture in leading the IT function to not only accelerate digital transformation, but also drive the productivity and performance of the business,” said Rich McBee, President and CEO of Riverbed.

“As CIO for Riverbed, Sekhar will be is involved in everything from user experience and productivity of our employees, regardless of location; to full visibility across our networks and applications; to ensuring we have the right tools to run all aspects of our business, connect with customers, and drive performance.

“He has the right combination of IT business and operations experience to help us reach the next level of execution for the company.”

Kancherlapalli is a software executive with 20+ years of experience in architecture, leadership, development, consulting, and strategic planning. His career has focused on IT management and product development in the high-tech, insurance, financial and healthcare services industries, with a proven track record of running complex IT projects, providing innovative solutions, and developing business capability aligned strategies.

“Driving a digital transformation strategy is at the core of my expertise and Riverbed’s digital and cloud journey is fundamental to the company’s overall success,” said Sekhar Kancherlapalli, CIO of Riverbed.

“Additionally, Riverbed’s own solutions play a crucial role for our IT team and business, enabling us to maximize performance and visibility across applications and networks, regardless of where users reside. I look forward to the IT organization continuing to be in the forefront and leading with the business.”

Prior to joining Riverbed, Kancherlapalli was an Enterprise Cloud Architect at Oracle where he bridged the gap between business and technology with a deep understanding of applications, industry best practices, business processes, and architectural patterns to drive IT transformation initiatives.

At Oracle, he helped support 40+ Fortune 100 companies with a digital / cloud transformation strategy. Previous roles include Chief Enterprise Architect at Unom Group and Vice President of Architecture at Liberty Mutual Insurance, where he led a team of architects for the global organization in 19 countries.

Kancherlapalli holds a Master’s Degree in Computer Science from State University of New York at Albany where he also graduated with a Bachelor’s Degree in Mathematics and Computer Science in 1993.

Previous Riverbed CIO and Chief Digital Officer, Alpna J. Doshi, has expanded her role as an Operating Partner with Thoma Bravo to full time. Riverbed is a portfolio company of Thoma Bravo.

Network visibility critical in increasingly complex environments

Federal IT leaders across the country voiced the importance of network visibility in managing and securing their agencies’ increasingly complex and hybrid networks, according to Riverbed.

network visibility

Of 200 participating federal government IT decision makers and influencers, 90 percent consider their networks to be moderately-to-highly complex, and 32 percent say that increasing network complexity is the greatest challenge an IT professional without visibility faces in their agency when managing the network.

Driving this network complexity are Cloud First and Cloud Smart initiatives that make it an imperative for federal IT to modernize its infrastructure with cloud transformation and “as-a-service” adoption.

More than 25 percent of respondents are still in the planning stages of their priority modernization projects, though 87 percent of survey respondents recognize that network visibility is a strong or moderate enabler of cloud infrastructure.

Network visibility can help expedite the evaluation process to determine what goes onto an agency’s cloud and what data and apps stay on-prem; it also allows clearer, ongoing management across the networks to enable smooth transitions to cloud, multi-cloud and hybrid infrastructures.

Accelerated move to cloud

The COVID-19 has further accelerated modernization and cloud adoption to support the massive shift of the federal workforce to telework – a recent Market Connections study indicates that 90 percent of federal employees are currently teleworking and that 86 percent expect to continue to do so at least part-time after the pandemic ends.

The rapid adoption of cloud-based services and solutions and an explosion of new endpoints accessing agency networks during the pandemic generated an even greater need for visibility into the who, what, when and where of traffic. In fact, 81 percent of survey respondents noted that the increasing use of telework accelerated their agency’s use and deployment of network visibility solutions, with 25 percent responding “greatly.”

“The accelerated move to cloud was necessary because the majority of federal staff were no longer on-prem, creating significant potential for disruption to citizen services and mission delivery,” said Marlin McFate, public sector CTO at Riverbed.

“This basically took IT teams from being able to see, to being blind. All of their users were now outside of their protected environments, and they no longer had control over the internet connections, the networks employees were logging on from or who or what else had access to those networks. To be able to securely maintain networks and manage end-user experience, you have to have greater visibility.”

Visibility drives security

Lack of visibility into agency networks and the proliferation of apps and endpoints designed to improve productivity and collaboration expands the potential attack surface for cyberthreats.

Ninety-three percent of respondents believe that greater network visibility facilitates greater network security and 96 percent believe network visibility is moderately or highly valuable in assuring secure infrastructure.

Further, respondents ranked cybersecurity as their agency’s number one priority that can be improved through better network visibility, and automated threat detection was identified as the most important feature of a network visibility solution (24 percent), followed by advanced reporting features (14 percent), and automated alerting (13 percent).

“Network visibility is the foundation of cybersecurity and federal agencies have to know what’s on their network so they can rapidly detect and remediate malicious actors. And while automation enablement calls for an upfront time investment, it can significantly improve response time not only for cyber threat detection but also network issues that can hit employee productivity,” concluded McFate.

How do I select a remote workforce protection solution for my business?

Recent research shows almost three quarters of large businesses believe remote working policies introduced to help stop the spread of COVID-19 are making their companies more vulnerable to cyberattacks. New attack vectors for opportunistic cyber attackers – and new challenges for network administrators have been introduced.

To select a suitable remote workforce protection solution for your business, you need to think about a variety of factors. We’ve talked to several cybersecurity professionals to get their insight on the topic.

Vince Berk, VP, Chief Architect Security, Riverbed

select remote workforce protectionA business needs to meet three main realizations or criteria for a remote workforce protection solution to be effective:

Use of SaaS, where access to the traffic in traditional ways becomes challenging: understanding where data lives, and who accesses it, and controlling this access, is the minimum bar to pass in an environment where packets are not available or the connection cannot be intercepted.

Recognition that users use a multitude of devices, from laptops, iPads, phones—many of which are not owned or controlled by the enterprise: can identity be established definitively, can data access be controlled effecitvely, and forensically accurately monitored for compromise at the cloud/datacenter end?

When security becomes ‘too invasive’, workers create out-of-band business processes and “shadow IT,” which are a major blind spot as well as a potential risk surface as company private information ends up outside of the control of the organization: does the solution provide a way to discover and potentially control use of this modern shadow IT.

A comprehensive security solution for remote work must acknowledge the novel problems these new trends bring and succeed on resolving these issues for all three criteria.

Kate Bolseth, CEO, HelpSystems

select remote workforce protectionOne thing must be clear: your entire management team needs to assist in establishing the right infrastructure in order to facilitate a successful remote workforce environment.

Before looking at any solutions, answer the following questions:

  • How are my employees accessing data?
  • How are they working?
  • How can we minimize the risk of data breaches or inadvertent exposure of sensitive data?
  • How do we discern what data is sensitive and needs to be protected?

The answers will inform organizational planning and facilitate employee engagement while removing potential security roadblocks that might thwart workforce productivity. These guidelines must be as fluid as the extraordinary circumstances we are facing without creating unforeseen exposure to risk.

When examining solutions, any option worth considering must be able to identify and classify sensitive personal data and critical corporate information assets. The deployment of enterprise-grade security is essential to protecting the virtual workforce from security breaches via personal computers as well as at-home Wi-Fi networks and routers.

Ultimately, it’s the flow of email that remains the biggest vulnerability for most organizations, so make sure your solution examines emails and files at the point of creation to identify personal data and apply proper protection while providing the link to broader data classification.

Carolyn Crandall, Chief Deception Officer, Attivo Networks

select remote workforce protectionWhen selecting a remote workforce protection solution, CISOs need to consider three key areas: exposed endpoints, security for Active Directory (AD) and preventing malware from spreading.

Exposed endpoints: standard anti-virus software and VPNs are no match for advanced signature-less or file-less attack techniques. EDR tools enhance detection but still leave gaps. Therefore pick an endpoint solution capable of quickly detecting endpoint lateral movement, discovery and privilege escalation.

Security for Active Directory (AD): cloud services and identity access management need protection against credential theft, privilege escalation and AD takeover. In a remote workforce context AD is often over provisioned or misconfigured. A good answer is denial technology which detects discovery behaviors and attempts at privilege escalation.

Preventing spread of malware: it is almost impossible to prevent malware passing from workforce machines reconnecting to the network. It is vital therefore to choose a resolution that uncovers lateral movement, APTs, ransomware and insider threats. Popular options include EPP/EDR, Intrusion Detection/Prevention Systems (IDS/IPS) and deception technology. When selecting, take account of native integrations and automation as well as how well the tools combine to share data and automate incident response.

In short, the answer to remote workforce protection lies in a robust, layered defence. If attackers get through one, there must be additional controls to stop them from progressing.

Daniel Döring, Technical Director Security and Strategic Alliances, Matrix42

select remote workforce protectionEndpoint security requires a bundle of measures, and only companies that take all aspects into account can ensure a high level of security.

Automated malware protection: automated detection in case of anomalies and deviations is a fundamental driver for IT to be able to react quickly in case of an incident. In this way, it is often possible to fend off attacks before they even cause damage.

Device control: all devices that have access to corporate IT must be registered and secured in advance. This includes both corporate devices and private employee devices such as smartphones, tablets, or laptops. If, for example, a smartphone is lost, access to the system can be withdrawn at the click of a mouse.

App control: if, in addition to devices, all applications are centrally controlled by IT, IT risks can be further minimized. The IT department can thus control access at any time.

Encryption: the encryption of all existing data protects against the consequences of data loss.

Data protection at the technological and manual levels: automated and manual measures are combined for greater data protection. Employees must continue to be trained so that they are aware of risks. However, the secure management of data stocks can be simplified with the help of technology in such a way that error tolerance is significantly increased.

Greg Foss, Senior Cybersecurity Strategist, VMware Carbon Black

select remote workforce protectionThe most important aspect for any security solution is how this product is going to complement your current environment and compensate for gaps within your existing controls.

Whether you’re looking to upgrade your endpoint protections or add always-on VPN capability for the now predominately remote workforce, there are a few key considerations when it comes to deploying security software for protecting distributed assets:

  • Will the solution require infrastructure to deploy, or will this be a remote cloud hosted solution? Both options come with their unique benefits and drawbacks, with cloud being optimal for disparate systems and offloading the burden of securing internet-facing services to the vendor.
  • What is the footprint of the agent and are multiple agents required for the solution to be effective? Compute is expensive, agents should be as non-impactful to the system as possible.
  • How will this solution improve your security team’s visibility and ability to either prevent or respond to a breach? What key gaps in coverage will this tool help rectify as cost effectively as possible.
  • Will this meet the organization’s future needs, as things begin to shift back to the office?
  • Lastly, ensure that you allow for the team to operationalize and integrate the platform. This takes time. Don’t bring on too many tools at once.

Matt Lock, Technical Director, Varonis

select remote workforce protectionWith more remote working, comes more cyberattacks. When selecting a remote workforce solution, CISO’s must ask the following questions:

Am I able to provide comprehensive visibility of cloud apps? Microsoft Teams usage exploded by 500% during the pandemic, however given its immediate enforcement, deployments were rushed with misconfigured permissions. It’s paramount to pick a solution that allows security teams to see where sensitive data is overexposed and provide visibility into how each user can access Office 365 data.

Can I confidently monitor insider threat activity? The shift to remote working has seen a spike in insider threat activity and highlighted the importance of understanding where sensitive data is, who has access to it, whose leveraging that access, and any unusual access patterns. Best practices such as implementing the principle of least privilege to confine user access to the data should also be considered.

Do I have real-time insight into anomalous behavior? Having real-time awareness of unusual VPN, DNS and web activity mustn’t be overlooked. Gaining visibility of this web activity assists security teams track and trend progress as they mitigate critical security gaps.

Selecting the right workforce protection solution will vary for different organizations depending on their priorities but the top priority of any solution must be to provide clear visibility of data across all cloud and remote environments.

Druce MacFarlane, Head of Products – Security, Threat Intelligence and Analytics, Infoblox

select remote workforce protectionEnterprises investing in remote workforce security tools should consider shoring up their foundational security in a way that:

Secures corporate assets wherever they are located: backhauling traffic to a data center—for example with a VPN—can introduce latency and connectivity issues, especially when accessing cloud-based applications and services that are now essential for business operations. Look for solutions that extend the reach of your existing security stack, and leverage infrastructure you already rely on for connectivity to extend security, visibility, and control to the edge.

Optimizes your existing security stack: find a solution that works with your entire security ecosystem to cross-share threat intelligence, spot and flag suspicious activities, and automate threat response.

Offers flexible deployment: to get the most value for your spend, make sure the solution you choose can be deployed on-premises and in the cloud to offer security that cuts across your hybrid infrastructure, protecting your on-premises assets as well as your remote workforce, while allowing IT to manage the solution from anywhere.

The right solution to secure remote work should ideally enable you to scale quickly to optimize remote connections and secure corporate assets wherever they are located.

Faiz Shuja, CEO, SIRP Labs

select remote workforce protectionIn all the discussion around making remote working safer for employees, relatively little has been said about mechanisms governing distributed security monitoring and incident response teams working from home.

Normally, security analysts work within a SOC complete with advanced defences and tools. New special measures are needed to protect them while monitoring threats and responding to attacks from home.

Such measures include hardened machines with secure connectivity through VPNs, 2FA and jump machines. SOC teams also need to update security monitoring plans remotely.

Our advice to CISOs is to optimize security operations and monitoring platforms so that all essential cybersecurity information needed for accurate decision-making is contextualized and visible at-a-glance to a remote security analyst.

Practical measures include:

  • Unify the view for distributed security analysts to monitor and respond to threats
  • Ensure proper communication and escalation between security teams and across the organization through defined workflows
  • Use security orchestration and automation playbooks for repetitive investigation and incident response tasks for consistency across all distributed security analysts
  • Align risk matrix with evolving threat landscape
  • Enhance security monitoring use cases for remote access services and remotely connected devices

One notable essential is the capacity to constantly tweak risk-levels to quickly realign priorities to optimise the detection and response effectiveness of individual security team members.

Todd Weber, CTO, Americas, Optiv Security

select remote workforce protectionSelecting a remote workforce protection solution is more about scale these days than technology. Companies have been providing work-from-home solutions for several years, but not necessarily for all applications.

How granular can you get on access to applications based on certain conditions?

Simply the credentials themselves (even with multi-factor authentication) aren’t enough any longer to judge on trusted access to critical applications. Things like what device am I on, how trusted is this device, where in the world is this device, and other factors play a role, and remote access solutions need to accommodate granular access to applications based on this criteria.

Can I provide enhanced transport and access to applications with the solution?

The concept of SD-WAN is not new, but it has become more important as SaaS applications and distributed workforce have become more prevalent. Providing optimal network transport as well as a visibility point for user and data controls has become vitally important.

Does the solution provide protections for cloud SaaS applications?

Many applications are no longer hosted by companies and aren’t in the direct path of many controls. Can you deploy very granular controls within the solution that provides both visibility and access restrictions to IaaS and SaaS applications?